UK ETA icon
UK ETA App Review: Streamlined Travel Authorization with Technical Considerations

by UK Visas and Immigration

โ˜…3.0
ANDROIDTravel & Local
The UK ETA mobile application enables eligible travelers to apply for electronic travel authorization through biometric verification. The app simplifies document scanning and facial recognition but exhibits interface compatibility issues on Android devices.

Detailed Review

The UK ETA application, developed by UK Visas and Immigration, serves as the official mobile platform for obtaining electronic travel authorization to the United Kingdom. This government-developed tool represents a significant digital transformation in border management, replacing traditional visa processes for eligible nationalities with a streamlined mobile-first approach. The app's primary function centers on verifying traveler identities through biometric data collection and document authentication, aligning with modern border security protocols. The application's core functionality revolves around a six-step process: passport photography, chip scanning, facial recognition, self-photography, personal information submission, and payment processing. The passport scanning feature utilizes NFC technology to read biometric chips embedded in modern travel documents, while the facial recognition system employs device cameras to capture biometric data. These features collectively automate identity verification that previously required manual document review. The payment system integrates with government financial processing, though specific payment methods remain undisclosed in public documentation. User experience demonstrates both efficiency and technical challenges. The interface follows utilitarian government design standards with minimal aesthetic flourishes. Multiple users reported completion times ranging from 10-30 minutes per application, aligning with the developer's claimed processing duration. However, interface compatibility issues emerge prominently on Samsung devices, where the camera shutter button overlaps with navigation controls. Real-world usage patterns indicate successful processing for family applications, though the requirement to restart between submissions suggests session management limitations. User feedback reveals consistent patterns across 2025 reviews. Positive comments highlight processing speed, with Margaret (2025-07-06) noting 'approval in 1 minute' and Andrea (2025-06-08) reporting '30 minutes from start to finish' for three applications. Critical feedback focuses on interface design, as Mike Jones (2025-06-07) observed that 'the UI needs to be changed for Android' regarding button placement. Multiple reviewers including Hotdog71 (2025-06-18) reported workarounds for the camera interface issue, suggesting persistent but manageable usability challenges. The application demonstrates significant strengths in processing efficiency and biometric integration but suffers from platform-specific interface shortcomings. Its optimal use case involves travelers with modern Android devices possessing reliable NFC capabilities and camera functions. While the app successfully digitizes authorization processes, the interface compatibility issues indicate need for ongoing refinement to ensure consistent cross-device performance. The application represents a functional though imperfect step toward digital border management.

Key Features

  • โ€ขBiometric passport chip scanning using NFC technology to automatically extract document data and verify authenticity
  • โ€ขFacial recognition scanning that captures biometric data through device cameras for identity verification purposes
  • โ€ขAutomated document processing that reads passport information chips to populate application fields automatically
  • โ€ขIntegrated payment system that processes application fees securely within the application environment
  • โ€ขMulti-application support allowing users to submit authorization requests for multiple travelers sequentially
  • โ€ขReal-time status updates providing immediate confirmation of application submission and approval notifications

Why Users Love It

Rapid processing times
Biometric automation

Perfect for: Travelers requiring UK entry authorization from eligible countries

Screenshots

UK ETA screenshot 1UK ETA screenshot 2UK ETA screenshot 3UK ETA screenshot 4UK ETA screenshot 5UK ETA screenshot 6

Ranking History

Track UK ETA's performance in Travel & Local over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#45

โ†’

Best Rank

#39

All-time high

Average Rank

#42

30-day average

User Reviews

Jason MacCallum
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Sep 21, 2025

The app worked well. The only improvement I suggest is to tell applicants not to use apostrophes, hyphens, etc. when entering your residential address, as the App does not recognize/accept same. Just enter your town, etc. without those characters and the a App will accept the spelling and allow you to continue.

ordinary1
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Sep 5, 2025

It was an easy process, just follow the instructions and have the information available they will ask you for. Have a way to pay for the fee by credit card or Google pay- around โ‚ฌ19 for the application process. In my case I was approved in 3 minutes by email. Times may vary with different people I assume.

John L. D. (lennok)
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Aug 27, 2025

The app did exactly what was expected and there were no surprises. Photo of passport, chip scan by NFC, two selfies of yourself. Few questions, done. Some more payment options would be nice. Either the often mentioned button problems have been fixed or those depend on phone model or android version.

Margaret
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Jul 6, 2025

Used a Galaxy A52. It took a bit of searching around the gov website to find the start of the application, but once the app was downloaded it was all smooth. Completed in about 10-15 mins, approval in 1 minute ('application submitted' to 'approved'), which I wouldn't recommend relying on, but which did make me feel welcome. The photo is DEFINITELY not flattering, but I'll probably look worse after the long-haul flight!

Andrea
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Jun 8, 2025

Easy and fast procedure. Applied for my boyfriend, my baby and I and everything went smoothly (just had to restart the app once between applications) and in 30 minutes from start to finish all three of us had our travel authorization.

App Details

Developer

UK Visas and Immigration

Platform

android

Rating

โ˜…3.0

Last Updated

10/8/2025