Trip.com: Book Flights, Hotels icon
Trip.com App Review: Comprehensive Travel Booking Experience Analyzed

by Trip.com

โ˜…4.7
ANDROIDTravel & Local
Trip.com offers an integrated travel booking platform with flights, hotels, car rentals, and ancillary services. The app targets frequent travelers seeking consolidated booking with competitive pricing and additional travel amenities.

Detailed Review

Trip.com positions itself as a comprehensive travel management platform that consolidates flight bookings, hotel reservations, car rentals, and ancillary travel services into a single application. The Android application maintains a 4.7-star rating, indicating strong user satisfaction across its feature set. The platform distinguishes itself through its extensive inventory of travel options and additional services including e-SIM cards and travel insurance, creating a one-stop solution for travel planning. The application's core functionality encompasses real-time flight tracking, multi-city trip planning, and integrated hotel comparisons with filtering options by price, location, and amenities. Users can manage entire itineraries within the app, receiving push notifications for flight status changes and booking confirmations. The payment system supports multiple currencies and payment methods, particularly useful for international travelers. The inclusion of cashback incentives for reviews and a compensation system for service failures adds value beyond basic booking functionality. User experience demonstrates thoughtful design with intuitive navigation tabs separating flight, hotel, and other travel services. The interface employs clean typography and high-quality imagery for hotel listings, though some users report complexity in modifying flight tracker settings. Real-world usage patterns show particularly strong adoption among travelers to Asian destinations, with the app providing superior coverage and pricing for regional travel compared to global competitors. User feedback trends indicate high satisfaction with pricing competitiveness and customer service responsiveness. Multiple reviews from Josh Light (July 29, 2025) highlight the platform's compensation policy when hotels underdeliver, including cash credits and occasional free bookings. However, Ferby's review (August 29, 2025) notes interface limitations in train booking functionality, specifically the inability to combine multiple tickets into a single purchase transaction, creating friction for group travel planning. The application demonstrates notable strengths in comprehensive travel service integration and competitive pricing, particularly for Asian destinations. Limitations surface in certain booking workflows and regional feature parity. Ideal use cases include international travelers seeking consolidated booking management, particularly those traveling to China and surrounding regions where the platform offers strongest inventory and support.

Key Features

  • โ€ขIntegrated flight and hotel booking with real-time availability checks and price comparisons across multiple providers
  • โ€ขCompensation system providing travel credits when booked accommodations fail to meet promised standards
  • โ€ขMulti-service travel platform including car rentals, tour tickets, e-SIM cards, and travel insurance products
  • โ€ขCashback rewards program incentivizing users to submit reviews of their travel experiences
  • โ€ขFlight tracker with customizable alerts for schedule changes and departure updates
  • โ€ขRegional expertise particularly strong for Chinese travel with localized content and support

Why Users Love It

Competitive pricing across services
Strong Asian market coverage

Perfect for: Frequent travelers seeking consolidated booking platform

Screenshots

Trip.com: Book Flights, Hotels screenshot 1Trip.com: Book Flights, Hotels screenshot 2Trip.com: Book Flights, Hotels screenshot 3Trip.com: Book Flights, Hotels screenshot 4Trip.com: Book Flights, Hotels screenshot 5Trip.com: Book Flights, Hotels screenshot 6

Ranking History

Track Trip.com: Book Flights, Hotels's performance in Travel & Local over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#33

โ†‘

+2 from last week

Best Rank

#24

All-time high

Average Rank

#29

30-day average

User Reviews

Josh Light
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Jul 29, 2025

I've used this app for about a year now and I can say with confidence that they're way better than the competition. If hotels don't deliver they give me free dollars to spend. I've even had a free hotel booking. Each review gives cash back And if you're travelling in china then it is essential for hotels, trains and tickets for attractions They're great, go for it.

Josh Light
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Jul 29, 2025

I've used this app for about a year now and I can say with confidence that they're way better than the competition. If hotels don't deliver they give me free dollars to spend. I've even had a free hotel booking. Each review gives cash back And if you're travelling in china then it is essential for hotels, trains and tickets for attractions They're great, go for it.

Josh Light
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Jul 29, 2025

I've used this app for about a year now and I can say with confidence that they're way better than the competition. If hotels don't deliver they give me free dollars to spend. I've even had a free hotel booking. Each review gives cash back And if you're travelling in china then it is essential for hotels, trains and tickets for attractions They're great, go for it.

Ferby
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Aug 29, 2025

Generally better prices on here and once you work out how to amend a flight tracker it is useful. shame you can't add to basket when booking trains, just had to make 4 purchases (open return function just gave same day return tickets) for 2 people on 2 journeys instead of making 1 payment.

Ferby
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Aug 29, 2025

Generally better prices on here and once you work out how to amend a flight tracker it is useful. shame you can't add to basket when booking trains, just had to make 4 purchases (open return function just gave same day return tickets) for 2 people on 2 journeys instead of making 1 payment.

App Details

Developer

Trip.com

Platform

android

Rating

โ˜…4.7

Last Updated

10/7/2025