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Toyota App: Comprehensive Review of Connected Vehicle Services

by Toyota Motor North America, Inc.

4.6
ANDROIDAuto & Vehicles
Toyota's official mobile application provides remote vehicle control, maintenance scheduling, and roadside assistance for compatible Toyota vehicles. The app targets modern Toyota owners seeking enhanced connectivity and convenience features.

Detailed Review

The Toyota mobile application serves as a digital companion for owners of compatible Toyota vehicles, offering remote connectivity and vehicle management features through the manufacturer's Connected Services platform. The application represents Toyota's initiative to integrate modern technology into the vehicle ownership experience, positioning itself as a comprehensive tool for daily vehicle management. The application's core functionality centers around remote vehicle control, including the ability to start or stop the engine, lock or unlock doors, and monitor vehicle status from any location with cellular connectivity. Additional features include maintenance scheduling integration with local dealerships, vehicle health monitoring, and direct access to 24/7 roadside assistance services. These functions require compatible Toyota vehicles with active Connected Services subscriptions, which transition from complimentary trial periods to paid services after initial ownership periods. User experience varies depending on vehicle compatibility and subscription status, with the interface designed for straightforward navigation to primary functions. Real-world usage patterns show particular utility in extreme weather conditions, where remote start functionality enables climate control activation before entering the vehicle. The application also provides peace of mind through security features like door lock status notifications and vehicle location services. User feedback indicates generally positive experiences with reliable functionality, though some users report issues following subscription transitions. Pat Eichelberger (August 29, 2025) notes the app's effectiveness in preventing unlocked vehicles overnight, while Sue Evans (August 31, 2025) experienced authentication difficulties after her free trial ended. Multiple reviewers, including C B (August 29, 2025), praise the consistent performance and comprehensive vehicle information access. The application demonstrates significant value for owners of compatible Toyota vehicles, particularly those in climates requiring pre-conditioning or users prioritizing vehicle security monitoring. Limitations include dependency on vehicle compatibility and subscription requirements, with some users reporting technical issues during service transitions. The ideal use case involves owners of newer Toyota models who value remote access features and maintain active Connected Services subscriptions.

Key Features

  • Remote start/stop functionality enables climate control activation from any location, particularly valuable in extreme weather conditions
  • Door lock/unlock controls with status notifications provide security monitoring and prevent accidental unlocked vehicles
  • Maintenance scheduling integration directly connects users with local dealerships for service appointments and reminders
  • 24/7 roadside assistance access provides immediate help for emergencies including towing and lockout services
  • Vehicle health monitoring delivers real-time diagnostics and maintenance alerts based on actual vehicle data
  • Dealership locator with integrated mapping helps users find authorized service centers and schedule appointments directly

Why Users Love It

Reliable remote vehicle control
Comprehensive ownership features

Perfect for: Toyota owners with compatible vehicles seeking enhanced connectivity features

Screenshots

Toyota screenshot 1Toyota screenshot 2Toyota screenshot 3Toyota screenshot 4Toyota screenshot 5Toyota screenshot 6

Ranking History

Track Toyota's performance in Auto & Vehicles over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#5

+1 from last week

Best Rank

#5

All-time high

Average Rank

#6

30-day average

User Reviews

C B
Aug 29, 2025

I have had a great experience. I can lock and unlock my car. I can get all information on maintenance and vehicle health. January, 2021. Editing my review. August, 2025. I'm unsure why people have trouble with this app. At all. Ever. I would ask why you pay for a service, like your current ISP, and then complain about an app that works well. I've been in "dead zones" before on the phone- but I definitely know where they are. Happily, so far, I've never had to use this app in those areas. 5☆'s

Sue Evans
Aug 31, 2025

When I first started using this app, it was great. Then the free trial ended & I started paying for it. I haven't been able to use it since then. It tells me to scan a QR code from my vehicle, but my vehicle says I'm authenticated, so there is no QR code. I responded to a survey about not being happy and ......... crickets. Do better Toyota.

Nick Tremblay
Jun 29, 2025

I haven't had to use this app in years but it's totally different now since it's the remote connect app instead of that God awful engine stuff. This version works every time and alerts me when I leave doors unlocked etc so what else can I ask for?

Nick Tremblay
Jun 29, 2025

I haven't had to use this app in years but it's totally different now since it's the remote connect app instead of that God awful engine stuff. This version works every time and alerts me when I leave doors unlocked etc so what else can I ask for?

Nick Tremblay
Jun 29, 2025

I haven't had to use this app in years but it's totally different now since it's the remote connect app instead of that God awful engine stuff. This version works every time and alerts me when I leave doors unlocked etc so what else can I ask for?

App Details

Developer

Toyota Motor North America, Inc.

Platform

android

Rating

4.6

Last Updated

10/7/2025