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Texas Roadhouse Mobile App: Comprehensive Review of Dining Convenience Features

by Texas Roadhouse, Inc

4.8
ANDROIDFood & Drink
The Texas Roadhouse app streamlines the dining experience through digital waitlist management and takeout ordering. Designed for frequent patrons seeking to reduce wait times and customize orders efficiently.

Detailed Review

The Texas Roadhouse mobile application serves as a digital gateway to the popular steakhouse chain's services, positioning itself as a solution for reducing physical wait times and streamlining food ordering processes. Available on Android platforms, the app maintains a 4.8-star rating, reflecting its effectiveness in addressing common pain points of restaurant patrons. The application's core functionality revolves around two primary features: digital waitlist management and takeout ordering. The waitlist system allows users to check real-time wait estimates, remotely join queues, and receive text notifications when tables become available. The ordering module enables comprehensive meal customization with detailed options for special requests and modifications, functioning as a direct channel to the kitchen without intermediary phone calls. Both systems integrate with the restaurant's operational workflow, though effectiveness may vary by location based on staffing and implementation. User experience demonstrates thoughtful design choices, with a clean interface prioritizing speed and simplicity. The waitlist feature proves particularly valuable for families and groups, allowing them to minimize lobby waiting times through strategic timing of digital check-ins. Real-world usage patterns show most users engaging the app during peak dining hours, with order customization features receiving particular praise for their depth and clarity. The text notification system provides reliable updates, though network connectivity remains a factor in message delivery reliability. User feedback trends overwhelmingly positive, with multiple reviews highlighting recent performance improvements. Stephen Ford noted on August 15, 2025: 'As of right now, this app is relatively fast and it's easy to use,' reflecting acknowledged past issues that appear resolved in current versions. Johnny Nguyen's August 16, 2025 review encapsulates the general sentiment: 'very good app, it does what it does. I pick food and the order is placed.' The consistency of food quality and service mentioned by Debra Myrick on June 4, 2025 suggests successful backend integration with restaurant operations. Strengths include significant time savings through remote queue management and extensive order customization capabilities. Limitations involve dependency on individual restaurant implementation consistency and potential variability during system updates. The app serves ideal use cases for time-conscious diners, large groups seeking to coordinate arrivals, and customers with specific dietary preferences requiring detailed order modifications.

Key Features

  • Digital waitlist management allows remote queue placement and real-time wait monitoring, reducing physical lobby congestion
  • Text notification system alerts users when tables are ready, enabling precise timing for restaurant arrivals
  • Comprehensive takeout ordering with extensive customization options for special dietary needs and preferences
  • Location-based services show nearby restaurants with current operating hours and wait time estimates
  • Order tracking functionality provides status updates from kitchen preparation to pickup readiness
  • Menu browsing with detailed item descriptions, nutritional information, and seasonal specials availability

Why Users Love It

Reduces physical wait times
Extensive order customization

Perfect for: Frequent Texas Roadhouse patrons seeking faster service and order customization

Screenshots

Texas Roadhouse screenshot 1Texas Roadhouse screenshot 2Texas Roadhouse screenshot 3Texas Roadhouse screenshot 4Texas Roadhouse screenshot 5

Ranking History

Track Texas Roadhouse's performance in Food & Drink over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#44

Best Rank

#44

All-time high

Average Rank

#48

30-day average

User Reviews

Debra Myrick
Jun 4, 2025

outstanding app. easy to get in line when I leave my house then check in when I arrive and am taken to the head of the line for a very short wait. easy to order take out with tons of customization quickly and easily. and of course all the food and drink is consistently fantastic. wait staff is always fast and courteous. why go anywhere else?

Debra Myrick
Jun 4, 2025

outstanding app. easy to get in line when I leave my house then check in when I arrive and am taken to the head of the line for a very short wait. easy to order take out with tons of customization quickly and easily. and of course all the food and drink is consistently fantastic. wait staff is always fast and courteous. why go anywhere else?

zulema garcia
Sep 8, 2025

I love using this app. Especially when I want to see if they have any specials or i can also reserve a table so I don't have to be waiting so much in my car or outside. Easy app

Katherine Sanford
Sep 10, 2025

Always an easy experience ordering all I need for my family. They always ensure everything is there in your order right in front of you. They are wonderful with providing sauce and silverware, and all around wonderful customer service. One of my favorite places to order from, I've never had a mistake, and the food is always 10/10. Thanks Texas staff y'all rock

Damon Walters
Sep 17, 2025

Had surgery at osf Hospital in Rockford, il. Used the app to order, it was a simple app to use. Elderly friendly.

App Details

Developer

Texas Roadhouse, Inc

Platform

android

Rating

4.8

Last Updated

10/7/2025