Telehealth by SimplePractice icon
Telehealth by SimplePractice: Comprehensive Review of Therapy Platform

by SimplePractice

4.5
ANDROIDMedical
Secure HIPAA-compliant video platform enabling remote therapy sessions. Designed for clinicians and clients seeking convenient, private healthcare access from any location without software installation requirements.

Detailed Review

Telehealth by SimplePractice represents a specialized video conferencing solution designed exclusively for healthcare providers and their clients, operating within the growing remote healthcare market. The application distinguishes itself through its healthcare-specific compliance features and streamlined access approach, positioning as a dedicated tool rather than a general-purpose communication platform. The core functionality centers on one-click video session initiation that requires no account creation or password entry for clients, significantly reducing technological barriers to access. Sessions operate through end-to-end encryption with HIPAA-compliant data handling, featuring waiting room functionality, screen sharing capabilities, and integrated appointment management. The platform maintains detailed session logs and clinical documentation tools that sync with SimplePractice's broader practice management ecosystem, creating a cohesive workflow for healthcare professionals. User experience prioritizes simplicity with a minimalist interface that guides participants directly into sessions through unique access links. The mobile interface adapts effectively to various connection environments, maintaining functionality in low-bandwidth conditions through adaptive video quality adjustments. Real-world usage patterns show particular adoption among patients with mobility challenges, those in remote locations, and professionals seeking to maintain continuity of care during travel or unusual circumstances. User feedback indicates generally positive experiences with connectivity and accessibility, though several reviews note persistent audio management issues. Dave Lynch's July 17, 2025 review highlighted output device control limitations, specifically mentioning the inability to select external speakers forcing reliance on phone speakers. Jamie Lawrence's July 22, 2025 review corroborates audio consistency concerns, noting occasional volume drops following incoming call interruptions during sessions. These technical observations contrast with overwhelmingly positive feedback regarding accessibility benefits, as exemplified by Jules Haynes' August 5, 2025 review describing the application as 'a life saver' for patients with mobility limitations. The application demonstrates significant strengths in accessibility and regulatory compliance, though occasional audio management issues present notable limitations. Ideal deployment scenarios involve stable internet environments where patients prioritize convenience and privacy over advanced audiovisual features, particularly benefiting those with transportation challenges or seeking discrete mental healthcare access.

Key Features

  • One-click session access eliminates login requirements, reducing technological barriers for clients of all technical abilities
  • HIPAA-compliant end-to-end encryption ensures patient privacy meets healthcare regulatory requirements for sensitive data
  • Adaptive video quality maintains connection stability across varying network conditions from mobile data to WiFi
  • Integrated appointment management syncs with clinician calendars providing seamless scheduling and reminder functionality
  • Mobile-optimized interface supports sessions from multiple environments including vehicles and outdoor locations
  • Secure session recording and documentation features enable clinical note-taking and treatment progress tracking

Why Users Love It

HIPAA-compliant security
No-login access for clients

Perfect for: Healthcare providers and patients requiring remote sessions

Screenshots

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Ranking History

Track Telehealth by SimplePractice's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#17

1 from last week

Best Rank

#13

All-time high

Average Rank

#16

30-day average

User Reviews

Jennifer Vitale
Jul 30, 2025

Telehealth is the BEST way to meet with your therapist or counselor. Convenient and time saving, as well as a much more dependable connection than other apps I have used. When Covid brought most everything to a hault, this app made my counseling appointments possible. It is super simple to use, and I've never felt as secure online as I do when I am on Telehealth. 4 STARS!!

Kyle Goorhouse
Jul 17, 2025

so far this has been a blessing. it is allowed us to have a chance and wonderful opportunity to reconnect and communicate with my daughter after several years of being forced apart and it's been a wonderful way to rebuild our bond and connection before remitting back in person and moving forward with our life and our family together.

Dakota “Kota”
Jul 30, 2025

calls have been fine! Video and sound quality are good, it's easy to access appointments, no complaints!

Hope Ash
Jul 30, 2025

such a simple app to use and I enjoy the freedom to have a session with my therapist even if I'm at work.

Yna Parker
Jul 15, 2025

Thus far my experience has been great. I haven't had any technical issues. The process has been a smooth transition from the first day.

App Details

Developer

SimplePractice

Platform

android

Rating

4.5

Last Updated

10/7/2025