Detailed Review
StubHub operates as a secondary ticket marketplace connecting buyers and sellers for live events across multiple categories including sports, concerts, and theater performances. The platform's market position is strengthened by its extensive inventory of over 10 million events and its recognition as Newsweek's #1 customer service provider in 2019. As a resale marketplace, ticket prices fluctuate based on demand rather than fixed face values, creating a dynamic pricing environment that reflects real-time market conditions.
The Android application provides comprehensive functionality for browsing events by category, location, and date. Users can filter results by price range, seating sections, and specific performers or teams. The ticket purchasing process includes detailed seat maps for many venues, allowing buyers to visualize their viewing experience before committing to purchases. All transactions carry a 100% guarantee, protecting buyers against invalid tickets or non-delivery. The selling interface enables users to list tickets with customized pricing and manage existing listings through a streamlined dashboard.
User experience demonstrates generally intuitive navigation with a clean interface organized around event discovery and transaction management. The app performs efficiently during high-demand periods such as ticket releases for popular concerts or playoff games. Real-world usage patterns show peak activity during event announcements and last-minute purchasing before events. The search functionality effectively handles geographic-based queries, suggesting nearby venues and events based on user location data when permissions are granted.
User feedback trends indicate satisfaction with transaction reliability and customer service resolution processes. Multiple reviews from August 2025 reference positive experiences with ticket delivery and issue resolution. Angela Malloy noted on August 27, 2025, that despite a processing error, the company provided upgraded tickets satisfactorily. Efrain Pardo's review from August 3, 2025, highlights consistent on-time delivery and affordable pricing across multiple transactions. These experiences reflect the platform's emphasis on customer protection guarantees.
The application's primary strength lies in its massive event inventory and purchase guarantees, though users should anticipate potential price premiums for high-demand events. The 3.1 rating suggests some users experience challenges, possibly related to fee transparency or inventory availability fluctuations. The platform serves best as a resource for securing tickets to sold-out events or finding last-minute options, though price-conscious consumers may prefer primary market alternatives when available.
Perfect for: Event attendees seeking last-minute or premium seating tickets