Spruce: Medical Communication icon
Spruce: Comprehensive Medical Communication Platform Review

by Spruce Health

4.9
ANDROIDMedical
Spruce provides HIPAA-compliant communication tools for healthcare professionals, featuring secure messaging, video consultations, prescription management, and team collaboration in one unified platform designed for clinical operations.

Detailed Review

Spruce: Medical Communication represents a comprehensive solution for healthcare providers seeking to maintain HIPAA-compliant communication outside traditional clinical settings. The Android application serves as an all-in-one platform that integrates multiple communication channels while ensuring patient data security and regulatory compliance. Developed by Spruce Health, the app has established itself as a leading tool in the healthcare communication sector with its robust feature set and reliable performance. The platform's core functionality encompasses six primary communication modalities: secure messaging, voice calls, video consultations, fax capabilities, prescription management, and team collaboration tools. These features operate through a unified inbox system that allows healthcare teams to manage patient communications efficiently. The prescription management system enables providers to review and approve medications before transmission, while the telehealth component supports high-quality video consultations. Business phone functionality includes call routing and automated responses, complemented by custom communication templates for standardized patient interactions. User experience demonstrates thoughtful design with an intuitive interface that healthcare professionals can navigate with minimal training. The application maintains consistent performance across various Android devices, with particular attention to reliability in video consultations and message delivery. Real-world usage patterns show healthcare teams utilizing the platform for daily patient communications, prescription renewals, telehealth appointments, and inter-staff coordination. The system's organization tools allow for efficient panel management and patient follow-up workflows. User feedback consistently highlights reliability and video quality as standout features. Melissa Williams (2025-06-04) noted the app's exceptional reliability with fast message delivery and stable video functionality that avoids glitches or drops. S L (2025-08-12) emphasized the convenience and superior audio/video clarity compared to other platforms. Multiple reviews, including Casey Doubt (2025-08-18) and Thomas Stallings (2025-08-20), specifically praised the consistent connection quality and convenience for remote care scenarios. The application demonstrates significant strengths in its comprehensive feature set and reliable performance, though potential limitations include the learning curve for implementing all advanced features across healthcare teams. While user reviews overwhelmingly praise functionality, the platform's effectiveness depends on proper integration into existing clinical workflows. Ideal use cases include medical practices seeking to expand telehealth services, addiction treatment programs requiring consistent remote communication, and mental health providers needing secure between-session patient contact capabilities.

Key Features

  • HIPAA-compliant video consultations providing stable, high-quality telehealth appointments without freezing or connection drops
  • Unified team inbox consolidating all communication channels including messages, calls, and faxes into single workflow management
  • Prescription management system allowing providers to review and approve medications before secure transmission to pharmacies
  • Secure messaging platform enabling encrypted text communication between healthcare providers and their patients
  • Business phone functionality featuring call routing, automated responses, and professional voicemail management systems
  • Custom automated communications supporting scheduled messages, reminders, and follow-up templates for patient care

Why Users Love It

Exceptional connection reliability
Comprehensive feature integration

Perfect for: Healthcare professionals requiring secure patient communication tools

Screenshots

Spruce: Medical Communication screenshot 1Spruce: Medical Communication screenshot 2Spruce: Medical Communication screenshot 3Spruce: Medical Communication screenshot 4Spruce: Medical Communication screenshot 5Spruce: Medical Communication screenshot 6

Ranking History

Track Spruce: Medical Communication's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#47

Best Rank

#44

All-time high

Average Rank

#46

30-day average

User Reviews

Melissa Williams
Jun 4, 2025

I really like this app, especially because it is so reliable. The messages and answers come through extremely fast, without any drops in communication, and the "tele-med" doesn't glitch, freeze or drop, like so many other programs. I also like that I can review the Rx's before they are sent to the pharmacy. Saves me from headaches before they happen. Really good app, so glad my doctor found it, and keeps using it!!

S L
Aug 12, 2025

Spruce is easy to use and it makes communication with my Physician very convenient. I really appreciate Spruce because it actually WORKS. In the past we have tried many forms of video calls and those apps were not only difficult to use, they did not provide the clarity of both speech and video compared to Spruce. Thank you for creating the Spruce application.

Raymond Cox
Sep 8, 2025

its awesome and very personable, I like knowing in any moment proper mental health care is at my fingertips. it really helps me feel secure.

Austin Kubek
Oct 2, 2025

The app is Very easy to use, and allows you tocontact you're therapist In a very timely manner. It's simple to use, sends reminders for your appointments, and it's very helpful. And Christina Is literally amazing, She Truly cares About her clients and seeing them grow And reach their goals. She's passionate About her work And is extremely easy to talk to and will always be in your corner I could talk about Christina for days!

Garry Mccombs
Oct 1, 2025

currently using Spruce to communicate with my specialists from Plume and so far the app has been easy to use clean without ads or obstructions.

App Details

Developer

Spruce Health

Platform

android

Rating

4.9

Last Updated

10/12/2025