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Public Storage App: Comprehensive Review of Digital Storage Management

by Public Storage Apps

★3.9
ANDROIDBusiness
The Public Storage app transforms self-storage management through mobile access control, bill payment, and account management. Designed for storage unit renters seeking convenience, it eliminates physical keys and paperwork through digital integration.

Detailed Review

The Public Storage mobile application serves as a digital companion for managing self-storage units, positioning itself as an all-in-one solution for modern storage customers. Developed by Public Storage Apps for Android platforms, the application aims to streamline the entire storage experience from access to administration through mobile technology. The app's core functionality centers around Bluetooth-enabled gate and door access, allowing users to bypass traditional keypad entry systems. This feature requires Bluetooth and Wi-Fi connectivity to function properly, creating a contactless entry system that users describe as convenient for complex gate codes. Additional features include automated bill payment systems, account management tools, and direct access to customer support resources. The payment system includes automated reminders that users report appreciating for avoiding late fees. User experience varies depending on connectivity conditions, with optimal performance requiring stable Bluetooth and internet connections. The interface presents a clean, utilitarian design focused on quick access to storage facilities rather than aesthetic flourishes. Real-world usage patterns show most users employ the app primarily for entry access and payment management, with support features being used more sporadically during issues or inquiries. User feedback trends indicate generally positive experiences, though with specific technical dependencies. Alissa Brock's May 2025 review notes the app works well 'as long as you have your Bluetooth on and it's working right,' highlighting both the convenience and connectivity requirements. Multiple reviews from 2025, including those from Sonasi Po'uha and Shawn Douglas-Moore, praise specific facility managers' responsiveness through the app's communication channels, suggesting effective local support integration. The application demonstrates clear strengths in convenience and modernization of storage management, particularly through its Bluetooth access system and payment reminders. Limitations include dependency on connectivity and potential variability in facility-specific support quality. Ideal for regular storage users who prioritize digital convenience over traditional storage management methods, though occasional users might find the connectivity requirements occasionally problematic.

Key Features

  • ‱Bluetooth gate access enables contactless entry to storage facilities using smartphone connectivity
  • ‱Digital bill payment system processes payments automatically with scheduled reminder notifications
  • ‱Account management portal provides complete overview of storage unit details and payment history
  • ‱Customer support integration connects users directly with facility managers for immediate assistance
  • ‱Payment reminder system sends alerts before late fees apply, helping maintain good standing

Why Users Love It

Contactless facility access
Automated payment reminders

Perfect for: Frequent storage unit renters seeking digital convenience

Screenshots

Public Storage screenshot 1Public Storage screenshot 2Public Storage screenshot 3Public Storage screenshot 4Public Storage screenshot 5Public Storage screenshot 6

Ranking History

Track Public Storage's performance in Business over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#48

↓

18 from last week

Best Rank

#30

All-time high

Average Rank

#40

30-day average

User Reviews

Alissa Brock
★★★★★
May 7, 2025

this app is great as long as you have your Bluetooth on and it's working right you can access the gate code. the gate code at my public storage is crazy so I'll never remember it...... but as long as that's working right and you're connected to Wi-Fi and your Bluetooth is on you can open the gate from outside or inside. that's really all I use that for I'm set up on auto pay if I wasn't I would use the app to pay my bill to.

Alissa Brock
★★★★★
May 7, 2025

this app is great as long as you have your Bluetooth on and it's working right you can access the gate code. the gate code at my public storage is crazy so I'll never remember it...... but as long as that's working right and you're connected to Wi-Fi and your Bluetooth is on you can open the gate from outside or inside. that's really all I use that for I'm set up on auto pay if I wasn't I would use the app to pay my bill to.

Sonasi Po'uha
★★★★★
Jul 29, 2025

I am very satisfied with Public Storage and their services. Nancy who is the facility manager at the 3100 S 3600 W West Valley is the Best Manger. I have been renting a unit there for over 2 1/12 years and times I would be late on my payments. Nancy works with me so I don't lose my unit so I keep up on my monthly payments. Thank You Nancy. 💯

Andrae Burks
★★★★★
Apr 16, 2025

I appreciate the late payment reminders before a fee is applied. It's like a reward for consistent on time payments. Thank you.

Shawn Douglas-Moore
★★★★★
May 6, 2025

If you truly need a place that will not only store but care about your belongings, you should be at Public Storage. The manager Josie is the absolute best Mgr I have ever met. The property is well maintained. She is above all the most kind and considerate woman, and she is there for you when you need anything! I am so thankful that I have chosen this place to keep my belongings in, and I am thankful for meeting Josie!💯

App Details

Developer

Public Storage Apps

Platform

android

Rating

★3.9

Last Updated

10/7/2025