NJ TRANSIT Mobile App icon
NJ TRANSIT Mobile App: Comprehensive Review of Transit Ticketing and Navigation

by NJ TRANSIT

3.8
ANDROIDMaps & Navigation
The NJ TRANSIT Mobile App provides digital ticketing and real-time transit information for New Jersey's public transportation network. It serves commuters traveling between New Jersey, New York, and Philadelphia with integrated trip planning and mobile payment solutions.

Detailed Review

The NJ TRANSIT Mobile App serves as the official digital companion for New Jersey's extensive public transportation network, offering integrated solutions for commuters navigating the state's rail, bus, and light rail systems. Positioned as an essential tool for daily travelers and occasional visitors alike, the app consolidates multiple transit functions into a single mobile platform, eliminating the need for physical tickets and providing real-time service information. The app's core functionality centers around its MyTix® mobile ticketing system, which enables users to purchase, store, and activate digital tickets directly from their Android devices. This system supports various ticket types including single-ride passes, monthly passes, and interstate tickets with zone-based pricing. Complementing the ticketing features, the app provides real-time arrival and departure information for rail and bus services, trip planning capabilities across multiple transit modes, and push notifications for service alerts and schedule changes. The system automatically saves frequently used routes and payment methods, streamlining the purchase process for regular commuters. User experience demonstrates both efficiency and limitations in practical application. The interface organizes functions logically with clear navigation between ticket purchasing, trip planning, and service status sections. However, users report that the requirement to purchase tickets for different routes in separate transactions creates friction for multi-leg journeys. The app's ticket activation system, which requires users to manually activate purchases before use, provides flexibility but demands attention to expiration policies—particularly the 30-day validity period that some occasional users find restrictive. User feedback trends indicate general satisfaction with core functionality while highlighting specific areas for improvement. Multiple reviews from MaryEmily Cameron (June 9, 2025) praise the convenience of digital ticketing and route memory features, though they consistently note the desire for consolidated purchase transactions. Mia Scanga's August 6, 2025 review acknowledges recent improvements in zone clarification for interstate travel while maintaining criticism of the 30-day ticket expiration policy that affects infrequent users. These patterns suggest that while the app successfully serves regular commuters, occasional users encounter friction with certain policy implementations. The NJ TRANSIT Mobile App delivers robust functionality for its primary use case of daily commuting, with particular strength in eliminating cash transactions and providing real-time service information. Limitations emerge in multi-route purchasing workflows and ticket expiration policies that disadvantage occasional users. The app represents a significant advancement over traditional ticketing methods for regular commuters while requiring policy adjustments to better serve infrequent travelers and those making complex multi-leg journeys.

Key Features

  • MyTix® mobile ticketing enables digital purchase and activation of transit passes with secure storage and zone-based pricing for interstate travel
  • Real-time arrival/departure information provides live updates for rail and bus services, reducing wait times and improving trip planning accuracy
  • Trip planning functionality integrates rail, bus and light rail services with routing options between New Jersey, New York and Philadelphia
  • Push notification system delivers service alerts and schedule changes directly to users, ensuring awareness of disruptions or delays
  • Route memory feature automatically saves frequently traveled routes and payment methods, streamlining repetitive purchase processes
  • Digital ticket activation allows advance purchase with manual activation control, providing flexibility for uncertain travel timing

Why Users Love It

Eliminates cash transactions
Real-time service updates

Perfect for: New Jersey commuters traveling to New York and Philadelphia

Screenshots

NJ TRANSIT Mobile App screenshot 1NJ TRANSIT Mobile App screenshot 2NJ TRANSIT Mobile App screenshot 3NJ TRANSIT Mobile App screenshot 4NJ TRANSIT Mobile App screenshot 5NJ TRANSIT Mobile App screenshot 6

Ranking History

Track NJ TRANSIT Mobile App's performance in Maps & Navigation over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#38

4 from last week

Best Rank

#32

All-time high

Average Rank

#36

30-day average

User Reviews

Mia Scanga
Aug 6, 2025

They've improved the app. Now when I bought an interstate bus ticket it listed the area which equates to the zone number. Just found out I'm in a higher zone than I thought. But I still don't like the fact that the tickets are only good for 30 days, which is an issue for the occasional user. Sometimes you just don't come back the same way that you went. 8/6/25. The app works great. I just buy one ticket at a time.

MaryEmily Cameron
Jun 9, 2025

Easy and convenient No worry about exact change and app remembers my most frequent routes. I can purchase tickets in advance and activate only when it is time. I use more than 1 route and it would be nice if I could make all my purchases in one transaction rather than each route separately.

MaryEmily Cameron
Jun 9, 2025

Easy and convenient No worry about exact change and app remembers my most frequent routes. I can purchase tickets in advance and activate only when it is time. I use more than 1 route and it would be nice if I could make all my purchases in one transaction rather than each route separately.

MaryEmily Cameron
Jun 9, 2025

Easy and convenient No worry about exact change and app remembers my most frequent routes. I can purchase tickets in advance and activate only when it is time. I use more than 1 route and it would be nice if I could make all my purchases in one transaction rather than each route separately.

MaryEmily Cameron
Jun 9, 2025

Easy and convenient No worry about exact change and app remembers my most frequent routes. I can purchase tickets in advance and activate only when it is time. I use more than 1 route and it would be nice if I could make all my purchases in one transaction rather than each route separately.

App Details

Developer

NJ TRANSIT

Platform

android

Rating

3.8

Last Updated

10/7/2025