myVCA icon
myVCA App Review: Integrated Veterinary Care and Pet Management Platform

by VCA, Inc.

4.9
ANDROIDMedical
myVCA provides VCA hospital clients with centralized pet health management through 24/7 veterinary chat, appointment booking, medication reminders, and supply ordering. The app streamlines veterinary care coordination for pet owners.

Detailed Review

myVCA serves as a comprehensive digital platform that bridges veterinary care with daily pet management for clients of VCA Animal Hospitals. The application positions itself as an all-in-one solution for pet owners seeking to maintain their animals' health records, communicate with veterinary professionals, and manage care logistics through mobile devices. This review examines whether the application delivers on its promise of streamlined pet healthcare management. The application's core functionality centers around five key areas: 24/7 access to licensed veterinary professionals through live chat, automated health care and medication reminders, integrated appointment booking system, e-commerce capabilities for pet supplies, and personalized pet care information portals. The live chat feature distinguishes itself by providing immediate access to professional veterinary advice outside regular clinic hours, potentially addressing urgent concerns without emergency visits. The reminder system allows users to configure customized alerts for medications, vaccinations, and routine care based on their pet's specific health requirements. User experience demonstrates a web-app hybrid approach that maintains feature parity with the full website while optimizing for mobile interaction. Interface design prioritizes simplicity with clear navigation paths to major functions. Real-world usage patterns indicate most users engage primarily for appointment scheduling and communication features, with the notification system proving particularly valuable for managing multiple pets' care schedules. The application successfully reduces administrative overhead by centralizing records, communications, and transactions that traditionally required separate channels. User feedback trends overwhelmingly positive, with the 4.9-star rating reflecting satisfaction across multiple dimensions. Michael Fogassy's December 2024 review notes the application provides 'most, if not all, of the features of the web site, in a mobile friendly and easy interface,' though he requested additional messaging capabilities for clinic communications. Debbie Ralph's May 2025 review specifically praises the appointment booking functionality, noting it 'makes booking an appointment a breeze' with immediate text confirmations. Multiple reviews from 2025 (Hobbs, L, Butterfield) consistently highlight satisfaction with veterinary staff interactions facilitated through the platform. The application's primary strength lies in its integration of disparate pet care tasks into a unified platform, particularly for existing VCA clients who benefit from seamless hospital coordination. Limitations include platform dependency on VCA's network of hospitals and the web-app architecture that may lack some native mobile application advantages. The ideal use case involves multi-pet households within VCA's service areas seeking to consolidate veterinary communications, medication management, and supply ordering through a single interface that complements rather than replaces in-person veterinary care.

Key Features

  • 24/7 live chat connects users directly with licensed veterinary professionals for immediate medical advice and consultation outside regular clinic hours
  • Automated medication and healthcare reminders ensure timely administration of treatments and prevent missed doses through customizable alert system
  • Integrated appointment booking enables one-touch scheduling with automatic synchronization to personal calendars and instant confirmation notifications
  • E-commerce functionality allows ordering of prescription diets, medications, and pet supplies directly through the app with home delivery options
  • Personalized pet profiles store medical history, vaccination records, and care instructions accessible to both owners and veterinary staff

Why Users Love It

Seamless veterinary integration
Comprehensive care management

Perfect for: VCA Animal Hospital clients with one or multiple pets requiring regular veterinary care

Screenshots

myVCA screenshot 1myVCA screenshot 2myVCA screenshot 3myVCA screenshot 4myVCA screenshot 5

User Reviews

Michael Fogassy
Dec 3, 2024

updated: thanks for the fix, the app is now working again. Review: the app is an easy-to-use webapp that gives most, if not all, of the features of the web site, in a mobile friendly and easy interface. Feature request: it would be great to have messages from the clinic, including invoice payment, built into the app, as an option in addition to receiving text messages. I know this needs to be supported on the back-end first, but it would help keep important updates from VCA more identifiable.

Kimmy Butterfield
Jul 8, 2025

Love this program, it manages it all in one place along with the vet staff just mattress everything easier and so much more manageable. knowing my fur babies will be taken care of!!

Shelly L
Jul 19, 2025

I have always received honest treatment for my 4 dogs and 1 cat. I love that they listen to my concerns and provide a great treatment plan. All 5 pets are comfortable with Dr Garza. She is great!

Libby Hobbs
Feb 28, 2025

Dr's and all their staff are so nice and good with our dogs. Our dogs are in total nervous mode when we come and yet they never try to refuse to go in. In the past they have had vets where they wouldn't get out of the car let alone go in without a lot of hassle. I feel comfortable in the vets recommendations for treatment but can't always afford it. We try to take the best care possible of our rescue family but prices have gone up and up which is hard on fixed incomes.

Debbie Ralph
May 6, 2025

App is very easy to use. It makes booking an appointment a breeze. It s sends a notification right to your phone by texting the appointment.

App Details

Developer

VCA, Inc.

Platform

android

Rating

4.9

Last Updated

9/7/2025