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MySubaru App: Comprehensive Review of Subaru's Connected Vehicle Platform

by Mobile - Subaru Of America

4.7
ANDROIDAuto & Vehicles
MySubaru provides Subaru owners with remote vehicle control, maintenance tracking, and safety features through a mobile interface. The app targets modern vehicle owners seeking convenience and digital integration with their automobiles.

Detailed Review

MySubaru represents Subaru of America's flagship mobile platform for vehicle connectivity, offering owners digital control over various vehicle functions through their Android devices. The application serves as a centralized hub for remote operations, maintenance management, and safety services, positioning itself as an essential tool for the modern Subaru owner seeking enhanced vehicle interaction beyond traditional key fob capabilities. The application's core functionality centers around remote vehicle commands, including engine start/stop, door lock/unlock, and climate control preconditioning. These features operate through cellular connectivity with supported Subaru vehicles, typically requiring an active Starlink subscription. The service scheduler integrates with dealership networks for appointment booking, while the digital maintenance history provides comprehensive service records. Additional features include vehicle location tracking, authorized driver management, and direct access to Subaru's roadside assistance services. User experience varies depending on vehicle model and connectivity conditions. The interface organizes functions through a tab-based navigation system, though recent updates have drawn criticism for burying frequently used features like climate control behind additional menus. Performance metrics indicate occasional latency in command execution, with some users reporting slower response times during peak usage periods. Real-world usage patterns show highest engagement with remote start during extreme weather conditions and frequent use of lock/unlock functions for convenience scenarios. User feedback reveals consistent appreciation for functionality alongside interface concerns. Multiple reviewers including Shirley Moracco (August 17, 2025) noted frustration with recent UI changes that moved climate controls from the main screen. Performance issues are frequently mentioned, with Femi Tona (August 27, 2025) praising recent fixes while requesting faster loading times. Security implementation receives mixed feedback, as Nick Pasich (August 27, 2025) noted the continued requirement for PIN entry despite device biometric capabilities. The application demonstrates significant strengths in feature completeness and integration with Subaru's ecosystem, though suffers from interface inconsistencies and performance variability. Ideal use cases involve owners in climates requiring preconditioning, families managing multiple drivers, and those valuing maintenance organization. Limitations include dependency on cellular connectivity, subscription requirements for full functionality, and occasional interface changes that disrupt established user workflows.

Key Features

  • Remote start/stop functionality allows engine activation from any location, particularly valuable for temperature preconditioning in extreme weather conditions
  • Digital lock/unlock system provides keyless entry capability through mobile authentication, useful for granting temporary vehicle access to other drivers
  • Climate control preconditioning enables cabin temperature adjustment before entering the vehicle, enhancing comfort in hot or cold environments
  • Maintenance scheduling integrates with dealership systems for service appointment booking and automated service reminder notifications
  • Vehicle location tracking displays real-time positioning on digital maps, assisting with parking location recall and security monitoring
  • Roadside assistance integration provides one-touch access to emergency services with vehicle data pre-population for faster response times

Why Users Love It

Comprehensive remote control suite
Seamless dealership integration

Perfect for: Subaru owners seeking digital vehicle management and remote control capabilities

Screenshots

MySubaru screenshot 1MySubaru screenshot 2MySubaru screenshot 3MySubaru screenshot 4MySubaru screenshot 5MySubaru screenshot 6

Ranking History

Track MySubaru's performance in Auto & Vehicles over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#28

+2 from last week

Best Rank

#24

All-time high

Average Rank

#28

30-day average

User Reviews

Femi Tona
Aug 27, 2025

they fixed the issue I was having with Climate control. my only wish is they make the app load faster

Jasmine S.
Aug 18, 2025

absolutely LOVE. it's a game changer. for some reason, I can't get my subie to pull up some addresses where I'm visiting in a specific city, but I can plug it in the app and send it to my car that way and never fails! also unlock, locking, location tracking, remote start, etc etc etc etc etc. ALL WORK WONDERFULLY!!!!

Dwaine Leming
Sep 1, 2025

Worth the money and if something is wrong with your car before you even realize it Subaru's is calling you.

Stephen Unger
Aug 31, 2025

It worked well when I left my key fob in my Crosstrek. I locked the doors remotely, unlocked the door and retrieved the fob. No worries about anyone stealing the vehicle.

Calvin Y
Aug 21, 2025

Easy to use and great set up. Wished they had a selection for the vented seat option, not just for the heated seats.

App Details

Developer

Mobile - Subaru Of America

Platform

android

Rating

4.7

Last Updated

10/7/2025