MyChart icon
MyChart: Comprehensive Review of Epic Systems' Patient Portal App

by Epic Systems Corporation

โ˜…4.6
ANDROIDMedical
MyChart provides centralized digital health management for patients and families. The Android app enables medical record access, provider communication, and appointment coordination through secure mobile connectivity.

Detailed Review

MyChart represents Epic Systems Corporation's flagship patient portal application that transforms healthcare management through mobile accessibility. The Android application serves as a digital bridge between healthcare providers and patients, consolidating medical information and communication channels into a single platform. With over 4.6 stars on the Google Play Store, the app has established itself as a market leader in patient-facing healthcare technology. The application's core functionality centers around comprehensive health data management. Users can access test results, medication lists, immunization histories, and clinical notes from healthcare providers. The platform facilitates direct communication with care teams through secure messaging and enables appointment scheduling and management. Integration with Google Fit allows automatic import of health metrics from wearable devices, creating a more complete health profile. The After Visit Summary feature provides detailed documentation of medical encounters, including hospital stays and outpatient visits. User experience demonstrates thoughtful design considerations for diverse populations. The interface maintains clarity despite handling complex medical information, with organized sections for different health aspects. Real-world usage patterns show patients frequently accessing the app for test result monitoring, prescription refills, and appointment coordination. The platform supports family management features, allowing caregivers to oversee medical information for dependents or elderly relatives through proxy access. User feedback consistently highlights the app's reliability and comprehensive feature set. Shannon Harrison (2025-07-06) noted the application's effectiveness in managing multiple serious health conditions across different healthcare facilities. Yvelle Branom (2025-07-06) praised the intuitive format and ease of use. However, some users report specific functional limitations, such as Brent Dodge (2025-07-04) experiencing issues with automatic bill payment adjustments when making manual payments. Rebekah Jardine-Belanger (2025-07-06) mentioned desired functionality for screenshot capabilities within certain protected sections. The application demonstrates significant strengths in centralizing healthcare information and streamlining patient-provider communication. Its limitations include occasional billing system inconsistencies and some interface restrictions for content sharing. The platform proves most valuable for patients managing chronic conditions, coordinating care among multiple providers, or seeking active involvement in their healthcare journey. While generally accessible, some older users like VK R (2025-07-03) report occasional navigation challenges despite overall satisfaction.

Key Features

  • โ€ขSecure messaging system enabling direct communication with healthcare providers and care teams for medical inquiries
  • โ€ขComprehensive medical record access including test results, medications, and immunization history with real-time updates
  • โ€ขGoogle Fit integration that automatically imports health data from wearable devices into the patient's medical profile
  • โ€ขAppointment management system allowing scheduling, rescheduling, and viewing of upcoming medical visits
  • โ€ขAfter Visit Summary access providing detailed clinical notes and documentation from previous medical encounters
  • โ€ขMulti-account support enabling management of family members' healthcare information through proxy access

Why Users Love It

Comprehensive health data consolidation
Streamlined provider communication

Perfect for: Patients managing healthcare across multiple providers and facilities

Screenshots

MyChart screenshot 1MyChart screenshot 2MyChart screenshot 3MyChart screenshot 4MyChart screenshot 5MyChart screenshot 6

Ranking History

Track MyChart's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#1

โ†’

Best Rank

#1

All-time high

Average Rank

#1

30-day average

User Reviews

VK R
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Jul 3, 2025

I'm over 70 yo and haven't regularly used some applications since 2005. Due to irregular use I often have difficulty with changes to programs. And I have some problems with the MyChart app. Not as many as some others and if I try different methods I rarely call the systems admin. From me, that's a compliment. And now some items on MyChart are really helpful. Checking lab results and dr comments in their notes are my favorites. Sending questions and getting answers to short items is a time saver.

Brent Dodge
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Jul 4, 2025

really good app. the only issue I have is with bill pay. if you pay extra on a bill, auto pay doesn't recognize that and will double dip on the payments. I paid 160 and my auto pay was 130 so I paid 290 total for the month because there is no way to pause auto pay. edit: I put 5 stars for quick response and with an answer on how to solve the issue, excellent response time. I appreciate your guys work, however I will keep an original view for any newbies who come across it.

Shannon Harrison
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Jul 6, 2025

I have many serious health issues and see many Doctors and have weekly appointments at VCU in Richmond and at Tappahannock and My Chart keeps all my appointments and paperwork straight. I can see all my test results and Doctors notes as soon as the same day. It's a really great app to utilize.

Rebekah Jardine-Belanger
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Jul 6, 2025

My main communication with my Doctors. There are areas I wish could be screenshot so I would have notes to refer to.

Yvelle Branom
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Jul 6, 2025

So nice to be able to see everything in my chart , and really like the setup of the format used , easy to use, and understand. very cool ๐Ÿ˜Ž

App Details

Developer

Epic Systems Corporation

Platform

android

Rating

โ˜…4.6

Last Updated

10/7/2025