Marriott Bonvoy: Book Hotels icon
Marriott Bonvoy App: Comprehensive Review of Hotel Booking Platform

by Marriott International

4.8
ANDROIDTravel & Local
Marriott's official booking app enables direct reservations across 8,000+ properties worldwide. The platform offers exclusive member rates, mobile check-in, and integrated loyalty rewards for frequent travelers and Marriott Bonvoy members.

Detailed Review

The Marriott Bonvoy app serves as the primary digital interface for Marriott International's global hospitality ecosystem, providing direct access to bookings across 30+ hotel brands. Positioned as an all-in-one travel companion, the application combines reservation management with the company's extensive loyalty program, aiming to streamline the entire hotel stay experience from search to checkout. Core functionality includes comprehensive hotel search filters by location, date, and price, alongside exclusive member-only rates and promotions. The app integrates Marriott's Best Rate Guarantee, ensuring users receive competitive pricing when booking directly. Additional features include flexible date searching, detailed property information with high-resolution photography, and real-time availability checking. The platform's loyalty integration allows users to view point balances, elite status progress, and redeem rewards directly within the booking flow. User experience demonstrates thoughtful design with intuitive tab-based navigation separating search, trips, account, and offers. The interface maintains Marriott's premium branding while prioritizing functional clarity over decorative elements. Real-world usage patterns show high engagement with mobile check-in capabilities, which allow guests to bypass front desks using digital keys where available. The messaging system enables direct communication with properties for special requests or inquiries, creating a seamless pre-arrival experience. User feedback consistently praises the app's reliability and feature set, with multiple reviews highlighting specific functionalities. Choono (July 23, 2025) noted the effectiveness of trip management features and responsive hotel messaging. Raymond Weldon (June 25, 2025) commended the intuitive navigation and overall user experience design. Mohamed Fauzi Khomsani (July 23, 2025) specifically valued the mobile key functionality and member offers after three years of usage. The application demonstrates notable strengths in integration with Marriott's ecosystem and consistent performance across devices. Limitations include occasional synchronization delays with hotel systems and varying implementation of mobile key technology across properties. The app serves frequent business travelers and loyalty program members most effectively, while casual travelers might find the feature set overly focused on program benefits rather than standalone booking functionality.

Key Features

  • Mobile Key functionality enables contactless room entry using smartphone NFC technology at participating properties
  • Direct messaging system allows real-time communication with hotel staff for requests and inquiries pre-arrival
  • Integrated loyalty management displays point balances, elite status, and reward redemption options during booking
  • Best Rate Guarantee ensures price matching plus 25% discount if lower rates are found elsewhere
  • Mobile check-in/out provides streamlined arrival process with digital room ready notifications
  • Exclusive member rates offer discounted pricing and special promotions unavailable through third-party platforms

Why Users Love It

Seamless loyalty integration
Reliable mobile key technology

Perfect for: Frequent travelers and Marriott Bonvoy loyalty program members

Screenshots

Marriott Bonvoy: Book Hotels screenshot 1Marriott Bonvoy: Book Hotels screenshot 2Marriott Bonvoy: Book Hotels screenshot 3Marriott Bonvoy: Book Hotels screenshot 4Marriott Bonvoy: Book Hotels screenshot 5Marriott Bonvoy: Book Hotels screenshot 6

App Preview

Ranking History

Track Marriott Bonvoy: Book Hotels's performance in Travel & Local over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#15

+2 from last week

Best Rank

#12

All-time high

Average Rank

#18

30-day average

User Reviews

Choono
Jul 23, 2025

One of the reason I am loyal to Mattiot membership is greatness of the app. The app works so well, so easy to check my planned trip (e.g., check in/out time), to send a message to hotel (and of course they are well-responsive), to see the membership info and its advantages, etc.

Choono
Jul 23, 2025

One of the reason I am loyal to Mattiot membership is greatness of the app. The app works so well, so easy to check my planned trip (e.g., check in/out time), to send a message to hotel (and of course they are well-responsive), to see the membership info and its advantages, etc.

Raymond Weldon
Jun 25, 2025

love the app! it's genuinely wonderful to use, and I appreciate its design. I must commend how simple and intuitive the navigation feels. Because of this, I have enjoyed a much better experience while using the app. The ease of use has been a breath of fresh air, which is very thoughtful.

Raymond Weldon
Jun 25, 2025

love the app! it's genuinely wonderful to use, and I appreciate its design. I must commend how simple and intuitive the navigation feels. Because of this, I have enjoyed a much better experience while using the app. The ease of use has been a breath of fresh air, which is very thoughtful.

Mohamed Fauzi Khomsani
Jul 23, 2025

Excellent app with great offers for members. I've been using it for the past 3 years and love the message and mobile key functions. Keep up the good work, team!

App Details

Developer

Marriott International

Platform

android

Rating

4.8

Last Updated

10/7/2025