LogMeIn Rescue Customer icon

LogMeIn Rescue Customer: Remote Support

by GoTo Group, Inc.

β˜…3.2
ANDROIDBusiness

LogMeIn Rescue Customer provides remote support, enabling technicians to troubleshoot Android devices. A technician using LogMeIn Rescue provides a pin code to start a secure session. Features include chat, file transfer, system diagnostics, and remote control for various device brands.

About LogMeIn Rescue Customer

LogMeIn Rescue Customer facilitates seamless remote support, allowing trusted technicians to troubleshoot your Android device efficiently. To initiate a session, a technician using LogMeIn Rescue provides a unique six-digit pin code. Once connected, technicians can utilize a range of tools to diagnose and resolve issues. These tools include the ability to chat with the user, transfer files securely, view crucial system diagnostic information, and even manage APN configurations (for Android 2.3 devices). Furthermore, technicians can push and pull WiFi configurations, ensuring optimal network settings. Remote control functionality is available on a wide array of devices from leading manufacturers like Samsung, HTC, Motorola, Huawei, Sony, Vertu, and Kazam, enhancing the support experience. The app prioritizes security, requiring explicit user permission for the technician to connect to the device. LogMeIn Rescue Customer employs accessibility service solely to enable full remote control during an active Rescue session, without tracking or controlling any actions or behavior outside of the session. This ensures user privacy and data protection. Download only when directed by a trusted support professional. Experience efficient and secure technical support with LogMeIn Rescue Customer.

Key Features

  • β€’Receive support from a trusted technician
  • β€’Chat with your support technician during a session
  • β€’Allow remote control of your Android device

Why Users Love It

βœ“Enables efficient remote troubleshooting
βœ“Provides secure connection with technician
"Great app for receiving quick and efficient remote technical assistance on my Android device"

Perfect for: Perfect for users needing immediate tech support from trusted professionals on their Android devices.

Screenshots

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App Preview

Ranking History

Category #139

7/15/2025

#45

Category #139

7/14/2025

#49

Category #139

7/13/2025

#50

User Reviews

bev'sbeautfulnails
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2/18/2025

It was really great ❗ The tech was very nice and knowledgeable. Russell helped me with my problem and then asked me if there was anything else that he could help me with. We discussed a couple of other things he showed me how to find some stuff and answered some other questions.

bev'sbeautfulnails
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2/18/2025

It was really great ❗ The tech was very nice and knowledgeable. Russell helped me with my problem and then asked me if there was anything else that he could help me with. We discussed a couple of other things he showed me how to find some stuff and answered some other questions.

Krisztina Haumann
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10/18/2024

Very convenient and easy in use. You are able to make a huge progress with it. It takes only 3 weeks to reach the end of the course.

Krisztina Haumann
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10/18/2024

Very convenient and easy in use. You are able to make a huge progress with it. It takes only 3 weeks to reach the end of the course.

TheReviewer
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8/21/2024

Very useful app. Quick and efficient. The representative from my credit card company was able to have remote access and walk me through trouble shooting with ease.

App Details

Developer

GoTo Group, Inc.

Platform

android

Rating

β˜…3.2

Last Updated

7/13/2025