Local by Toast represents Toast, Inc.'s consumer-facing mobile ordering platform, repositioned from its previous Toast Takeout branding. The application serves as a digital intermediary between diners and restaurant partners, specializing in order-ahead functionality for pickup service rather than delivery. This strategic positioning distinguishes it from third-party delivery apps by focusing on the restaurant's existing customer base while reducing operational complexity for establishments. The core functionality centers on browsing participating restaurants, building customized orders with modification options, and processing payments through integrated systems. Unlike typical food delivery platforms, Local by Toast emphasizes direct restaurant relationships rather than acting as an aggregator. The platform consolidates multiple restaurant loyalty programs into a unified rewards system, allowing users to accumulate benefits across different establishments without maintaining separate accounts or physical loyalty cards. User experience demonstrates thoughtful design with streamlined navigation between restaurant selection, menu browsing, and checkout processes. The interface maintains visual consistency while accommodating varying restaurant menu structures and customization requirements. Real-world usage patterns show particular strength during peak dining hours when users seek to avoid wait times by placing orders before arrival, with the app providing accurate preparation time estimates based on restaurant capacity. User feedback trends consistently highlight the commission-free model as a significant differentiator, with Jen Beck noting on July 13, 2025 that 'it doesn't take a commission from the store.' Multiple reviews from August and September 2025 praise order accuracy and communication, with Lisa Williams reporting on August 30, 2025 receiving 'two full meals for a family of three' without errors. Felice's September 5, 2025 review specifically acknowledges the exclusive restaurant partnerships, noting 'great restaurants that are not on other apps.' The primary criticism involves reordering mechanics when switching between establishments. The platform demonstrates notable strengths in its restaurant-friendly economic model and multi-establishment rewards integration, though limitations exist in reordering functionality and geographic coverage dependent on Toast's restaurant client base. Ideal use cases involve urban professionals and families seeking predictable pickup meals from familiar establishments while supporting local businesses through commission-free transactions.