The JetBlue mobile application serves as the airline's primary digital interface for customers, offering end-to-end travel management from booking to arrival. With a 4.6-star rating on Android platforms, the app positions itself as an all-in-one solution for JetBlue passengers seeking to digitize their travel experience. The application's core functionality centers around three main areas: trip booking, itinerary management, and day-of-travel assistance. Users can search flights, select seats, add extras like baggage or priority boarding, and modify existing reservations. The boarding pass feature allows digital check-in and gate access without physical documents. Real-time flight status updates and gate information provide crucial travel day support, while the home screen prioritizes immediate travel information for currently active trips. User experience demonstrates thoughtful design with intuitive navigation and clean interface organization. The home screen prioritizes imminent travel information, while secondary tabs provide access to booking, account management, and flight status. Performance metrics indicate generally responsive loading times, though some users report occasional glitches following updates. The digital boarding pass integration works seamlessly with airport scanners, eliminating paper ticket requirements at security and boarding gates. User feedback reveals generally positive experiences with specific functionality praise and occasional technical criticisms. Reviewer Jon-Benet Brown (November 14, 2024) noted appreciation for the 'soft copy boarding pass option' but expressed frustration that 'not all destination airports are available in the app.' Alissa Roy (June 19, 2025) reported initial booking functionality issues after an update that resolved after reinstallation, noting the app 'has served me well in the past.' These reports suggest generally reliable performance with occasional version-specific bugs. The application excels in providing comprehensive travel management for JetBlue's core routes and frequent travelers, particularly valuing the integrated digital boarding pass and real-time flight information. Limitations include occasional technical glitches following updates and some geographic restrictions in booking functionality. The app serves best as a companion for travelers flying primarily within JetBlue's main service areas who prioritize mobile convenience over comprehensive booking capabilities for all international destinations.