The Informed Delivery® Mobile app serves as a digital companion to the United States Postal Service’s free notification service. By offering a daily preview of incoming mail, the app occupies a unique niche in the logistics and personal organization space, bridging the gap between physical mail and digital convenience. Its primary function is to provide users with scanned images of their mail, typically available by 9 AM local time, for letters and flats processed on USPS automated sorting equipment. Core functionality extends beyond simple previews. The app consolidates package tracking numbers from multiple carriers when shipments are informed through USPS, presenting all expected deliveries in a single dashboard. Users can also manage delivery instructions for incoming packages, such as requesting a parcel be left at a specific location, and set up push notifications for tracking updates. A notable feature is the ability to report missing or delayed mailpieces directly through the app, creating a digital paper trail for customer service inquiries. The interface includes a calendar view to review past mail notifications, which can be useful for record-keeping or disputing whether a specific piece was ever scanned. In practical use, the app proves most valuable for individuals awaiting time-sensitive documents, like checks or government correspondence, or for those who travel frequently and want to monitor their home mailbox remotely. It transforms the ritual of checking the physical mailbox from a necessity into a verified confirmation. However, the user experience is fundamentally tied to the underlying USPS mail processing infrastructure; if a mailpiece is not processed through automated equipment, it will not appear in the daily digest. The app’s design is functional but not particularly polished, prioritizing information display over sleek aesthetics, which reflects its utilitarian purpose. User feedback trends highlight consistent praise for the core preview feature, with many reviews stating it provides peace of mind and helps combat mail theft. Criticisms commonly point to reliability gaps—some users report inconsistent image scans, occasional day-long delays in notifications, or packages not appearing in the dashboard. There are also notes about a somewhat clunky login process tied to USPS.com account verification, which can be a hurdle for new users. The app’s rating often reflects this dichotomy between a highly useful concept and occasional execution hiccups inherent to a large-scale logistical system. Overall, the Informed Delivery app is a highly specific tool that delivers significant value for its intended purpose, despite being subject to the operational realities of the postal service. It excels as an informational tool for planning and security but is not a flawless real-time tracker for every single mail item. For those who qualify for the service, it provides a tangible, practical benefit in daily life, even if the interface and reliability aren't always perfect.