Hotels.com: Travel Booking icon
Hotels.com Travel Booking App: Comprehensive Review and Analysis

by Hotels.com LP

4.8
ANDROIDTravel & Local
Hotels.com's Android app offers comprehensive hotel booking with a rewards program, serving over 500,000 properties worldwide. The platform targets travelers seeking discounted accommodations and streamlined reservation management across business and leisure trips.

Detailed Review

The Hotels.com mobile application serves as a comprehensive travel booking platform developed by Hotels.com LP, positioning itself as a competitive player in the online travel agency market. With over 500,000 properties globally, the app provides extensive accommodation options ranging from budget hotels to luxury resorts, catering to diverse travel needs including last-minute getaways, business trips, and extended vacations. The application's core functionality centers on its sophisticated search and filtering system, which allows users to sort properties by price, location, amenities, and guest ratings. The integrated rewards program offers tiered membership benefits, with Silver, Gold, and Platinum members receiving up to 20% discounts and exclusive perks at VIP Access properties. The booking process incorporates real-time availability checks, secure payment processing, and instant confirmation delivery, while the split payment feature enables cost-sharing among travel companions. User experience demonstrates thoughtful design with an intuitive interface featuring clear property imagery, detailed amenity lists, and interactive maps showing local attractions. The app maintains a comprehensive history of previous bookings, enabling users to quickly rebook favored accommodations. Performance metrics indicate reliable functionality with minimal loading times for search results and smooth navigation between booking stages, though some users report occasional synchronization issues between mobile and web platforms. User feedback trends highlight consistent appreciation for the rewards program and reservation management features. Veronica Franklin (2025-07-29) noted the convenience of tracking 'all my reservation from previous trips in one place,' while I V M L (2025-07-27) praised the 'excellent service' and affordability through split payments. However, reviews such as lashonda wilson's (2025-06-28) mention external factors like parking costs that fall outside the app's control but affect overall travel experience. The application demonstrates notable strengths in its extensive property inventory and rewarding loyalty program, though limitations include occasional price discrepancies compared to direct booking channels and dependency on hotel-provided information accuracy. The platform proves most valuable for frequent travelers seeking accumulated rewards and users requiring centralized management of multiple bookings across different destinations and travel dates.

Key Features

  • Rewards program with tiered membership levels offering up to 20% discounts at over 100,000 properties worldwide, providing tangible cost savings for frequent travelers
  • Comprehensive property database featuring over 500,000 accommodations with detailed filters for price, location, and amenities, enabling precise accommodation matching
  • Split payment functionality that allows multiple users to contribute to booking costs, simplifying group travel financial arrangements
  • Booking history and favorites system that stores previous reservations and preferred properties, facilitating quick rebooking of satisfactory accommodations
  • VIP Access properties offering exclusive perks for elite membership tiers, including room upgrades and special amenities at participating hotels
  • Real-time availability checking and instant confirmation system ensuring accurate booking information and immediate reservation security

Why Users Love It

Extensive property inventory
Effective rewards program

Perfect for: Frequent travelers seeking discounted accommodations and reward benefits

Screenshots

Hotels.com: Travel Booking screenshot 1Hotels.com: Travel Booking screenshot 2Hotels.com: Travel Booking screenshot 3Hotels.com: Travel Booking screenshot 4Hotels.com: Travel Booking screenshot 5Hotels.com: Travel Booking screenshot 6

Ranking History

Track Hotels.com: Travel Booking's performance in Travel & Local over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#20

+1 from last week

Best Rank

#20

All-time high

Average Rank

#21

30-day average

User Reviews

I V M L
Jul 27, 2025

Excellent service. Easy to use mire afordable,when you could use the split payments app, after payment.

I V M L
Jul 27, 2025

Excellent service. Easy to use mire afordable,when you could use the split payments app, after payment.

Caroline Trott
Jul 26, 2025

Absolutely great - everything we needed. Easy, quick check-in with helpful staff. Great location, just a short wander into the city centre. Convenient parking next door with a 50% discount on the price via the hotel. The room was spacious, clean and well-equipped. Very comfy beds, a choice of pillows, plenty of room, huge tv and a lovely bathroom with a spectacular shower - was like power-washer! Toiletries provided and plenty of clean towels. Delicious breakfast included too. 5☆

Veronica Franklin
Jul 29, 2025

easy to track all my reservation from previous trips in one place if the hotel was great I just rebook it year after year. Makes it easy to track perfect hotels and locations.

Veronica Franklin
Jul 29, 2025

easy to track all my reservation from previous trips in one place if the hotel was great I just rebook it year after year. Makes it easy to track perfect hotels and locations.

App Details

Developer

Hotels.com LP

Platform

android

Rating

4.8

Last Updated

10/7/2025