GoodRx operates as a comprehensive healthcare savings platform that aggregates prescription drug prices and negotiates discounts with pharmacies nationwide. The application positions itself as a financial tool for medication access, particularly valuable in markets where drug prices remain opaque and insurance coverage often falls short. The platform's core functionality extends beyond simple price comparison to include telehealth consultations and medication management features. The application's primary functionality centers on its prescription discount engine, which provides real-time pricing across over 70,000 pharmacies. Users can search for specific medications, compare pharmacy prices within their geographic area, and generate digital coupons that are immediately usable at point of sale. The platform maintains a separate database for Medicare Part D plans and insurance formularies, allowing users to cross-reference savings opportunities. Additional features include medication price alerts, refill reminders, and a pill identification tool that helps users manage complex medication regimens. User experience demonstrates thoughtful design with a clean, intuitive interface that prioritizes medication search functionality. The search algorithm handles both brand and generic names effectively, while the mapping integration provides clear directions to selected pharmacies. Real-world usage patterns show that users typically engage with the application at two critical points: during prescription fulfillment when comparing pharmacy prices, and during physician consultations when discussing medication alternatives. The telehealth integration allows for seamless transition from prescription discovery to virtual consultation when needed. User feedback consistently highlights substantial cost savings as the primary benefit, with multiple reviewers reporting savings of hundreds of dollars per prescription. Evelyn J. Lennon's September 2025 review specifically noted reducing a $1,300 medication to a significantly lower price, while Victor Rodriguez's August 2025 review emphasized the application's value for both insured and uninsured users. The refill reminder functionality receives repeated praise, with user B B's August 2025 review highlighting this organizational feature alongside the cost savings. Several users, including Sharen E in July 2025, reported that the paid membership tier delivered even greater savings over multiple years of use. The platform demonstrates particular strength in providing transparency for expensive specialty medications, including GLP-1 drugs like Ozempic and Mounjaro. However, limitations include occasional pharmacy redemption issues where advertised prices don't match point-of-sale costs, and the telehealth service represents an additional cost rather than being included in the base application. The application serves most effectively as a price comparison tool rather than a comprehensive insurance replacement, though it provides critical financial relief for underinsured patients and those with high-deductible plans.