Fresha for customers icon
Fresha for Customers: Comprehensive Review of Beauty Service Booking App

by Fresha.com

โ˜…4.9
ANDROIDBeauty
Fresha streamlines appointment booking for beauty, wellness, and personal care services. The platform connects users with 100,000+ businesses and 450,000+ professionals worldwide for seamless scheduling and service discovery.

Detailed Review

Fresha positions itself as a comprehensive marketplace for beauty and wellness services, having facilitated over 700 million appointments globally. The Android application serves as a centralized platform connecting consumers with salons, spas, barbershops, and wellness providers across various service categories including hair styling, nail care, massages, and tattoo services. Its market position is strengthened by extensive business partnerships and global reach. The application's core functionality revolves around service discovery, real-time availability checking, and instant booking capabilities. Users can filter providers by location, service type, price range, and customer ratings. The platform displays detailed business profiles featuring service menus, practitioner credentials, pricing transparency, and authentic customer reviews. Appointment management features include calendar synchronization, reminder notifications, and secure payment processing. User experience demonstrates intuitive navigation with a clean, visually-driven interface that emphasizes high-quality business photography and immediate access to available time slots. The search functionality employs geolocation to surface nearby providers while maintaining robust filtering options for specific service requirements. Real-world usage patterns show highest engagement during peak booking hours (mornings and evenings) with particular emphasis on last-minute availability searches and advance scheduling for popular practitioners. User feedback trends consistently highlight satisfaction with practitioner quality and service outcomes. Joellen Roder's July 2025 review notes exceptional nail service longevity, while Kurt Marks' June 2025 testimonial emphasizes transformational results from consistent barber visits. Multiple reviews from 2025, including Shanna-Maree Henson's August evaluation, praise both technical skill and welcoming salon environments, suggesting the platform effectively vets quality establishments. The application demonstrates particular strength in connecting users with highly-rated local providers across beauty and wellness categories. Limitations include potential geographic variability in provider density and the inherent challenge of maintaining consistent quality standards across thousands of independent businesses. Ideal use cases involve urban and suburban consumers seeking reliable beauty and wellness services with transparent pricing and verified customer feedback.

Key Features

  • โ€ขReal-time availability checking shows open appointment slots across partnered businesses, eliminating phone calls for scheduling
  • โ€ขComprehensive filtering system allows sorting by service type, price range, distance, and customer ratings for precision matching
  • โ€ขSecure in-app payment processing handles transactions and tip management without physical currency exchange
  • โ€ขReview and rating system provides authentic customer feedback with detailed service-specific evaluations
  • โ€ขCalendar integration syncs appointments with personal digital calendars and sends automated reminder notifications
  • โ€ขGeolocation services surface nearby providers with accurate distance calculations and mapping integration

Why Users Love It

Extensive provider network
Transparent pricing system

Perfect for: Urban professionals seeking convenient beauty and wellness services

Screenshots

Fresha for customers screenshot 1Fresha for customers screenshot 2Fresha for customers screenshot 3Fresha for customers screenshot 4Fresha for customers screenshot 5Fresha for customers screenshot 6

Ranking History

Track Fresha for customers's performance in Beauty over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#11

โ†’

Best Rank

#9

All-time high

Average Rank

#11

30-day average

User Reviews

Joellen Roder
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Jul 23, 2025

Amazing salon. I'm very picky with my nails or any nail art and there hasn't been a tech who hasn't done an amazing job for me, or a time when I wasn't happy with my nails. I have gel nails and can go 3 weeks without a fill easily, been going here for 3-4 months now.... and I've tried every other salon in the area. Lacey Lux is my absolute favorite! ๐Ÿ’“

Shanna-Maree Henson
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Aug 28, 2025

Sam and her team are incredible stylists, and colorists. They're extremely talented, and provide a warm, inclusive environment. This is the salon you've been searching for!

Kurt Marks
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Jun 14, 2025

I've been going to Greg at Mr Hackett Luxury Barber for almost a year now โ€” and what a journey it's been! The transformation in both my look and confidence has been nothing short of amazing. Greg is a true master of his craft โ€” meticulous, creative, and genuinely passionate about what he does. Every appointment feels like more than just a haircut; it's an experience. I always walk out looking sharp and feeling even better,

Janet Costanzo
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Jun 5, 2025

WOW ๐Ÿ˜ฒ I have very short hair and want to grow it out. I walked into the salon and was greeted at the door. First impression was great. I spoke with Tina with my desire to grow my hair out to an inverted bob. Tina was amazing. She was available right away so we spoke about what I wanted, best hair wash and massage ever and I love how my hair looks. I am on my way to a new me and really excited ๐Ÿ˜Š. Already booked my next session for 8 weeks. So excited!

Kimmyk Lamberton
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Sep 2, 2025

Friendly fabulous Jeremy is the ultimate professional and so so knowledgeable in all things hair. Whether it's an updo, style, cut or a colour change you will find all out of the salon feeling and looking like a million dollars!

App Details

Developer

Fresha.com

Platform

android

Rating

โ˜…4.9

Last Updated

10/7/2025