CVS Health icon
CVS Health App: Comprehensive Review of Pharmacy Management Features

by CVS Pharmacy

โ˜…3.4
ANDROIDMedical
The CVS Health app streamlines prescription management and retail savings for CVS Pharmacy customers. It integrates medication tracking with ExtraCare rewards, though some users report data synchronization issues.

Detailed Review

The CVS Health app serves as a digital companion for CVS Pharmacy customers, combining prescription management with retail shopping functionality. Developed by CVS Pharmacy, this Android application positions itself as an all-in-one solution for health management and cost savings, though its 3.4-star rating indicates mixed user experiences. The app's core functionality revolves around two primary areas: prescription management and retail savings. The prescription module allows users to refill medications, track order status, and receive notifications about ready prescriptions. The retail component integrates deeply with CVS's ExtraCare program, enabling digital coupon clipping, personalized deals, and in-store scanning functionality. A notable feature mentioned by users is the text-based pharmacist communication system, which enables quick queries and callback arrangements. User experience varies significantly according to reviews. The interface provides clear navigation between pharmacy and shopping features, with the in-store scan option particularly valued for streamlining checkout. However, multiple users report inconsistencies in prescription data synchronization. As noted by USA1 Semper Fi in their August 2025 review, prescription pickup dates sometimes display inaccurately, creating confusion about medication timelines. User feedback reveals a pattern of appreciation for communication features alongside frustration with data accuracy. Derek Blessum's July 2025 review praises the text-to-pharmacist feature as 'soooo easy' while noting mathematical errors in 'Days Supply' calculations. Positive reviews from Cynthia Davis and Lori Hancock highlight the value of prescription status tracking and communication capabilities, though these are tempered by recurring complaints about data reliability issues. The app demonstrates clear strengths in convenience features and pharmacist communication but suffers from persistent data synchronization problems. It best serves organized CVS customers who value centralized prescription management and targeted savings, though users requiring absolute accuracy in medication records may encounter frustrations. The development team appears responsive to feedback based on improvement mentions in recent reviews.

Key Features

  • โ€ขIntegrated prescription management allowing refills, status tracking, and pickup notifications for medication management
  • โ€ขExtraCare integration providing digital access to coupons, rewards, and personalized deals for cost savings
  • โ€ขIn-store scanning functionality enabling single-tap checkout and simultaneous prescription pickup processing
  • โ€ขPharmacist communication system permitting text-based queries and scheduled callback arrangements
  • โ€ขNotification system for prescription readiness alerts and exclusive app-only deal announcements
  • โ€ขMedication history tracking with dosage information and refill scheduling capabilities

Why Users Love It

Streamlined pharmacist communication
Integrated prescription and savings management

Perfect for: CVS Pharmacy customers managing prescriptions and seeking savings

Screenshots

CVS Health screenshot 1CVS Health screenshot 2CVS Health screenshot 3CVS Health screenshot 4CVS Health screenshot 5CVS Health screenshot 6

Ranking History

Track CVS Health's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#2

โ†’

Best Rank

#1

All-time high

Average Rank

#2

30-day average

User Reviews

USA1 Semper Fi
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Aug 1, 2025

Re: "CVS Pharmacy App." I just checked up on my Prescriptions status, and It's Important to me that both, CVS & myself are In sync with the dates shown on my Prescriptions., But they're Not always correct! One reads, picked up on the 7th day & that's Incorrect., ๐Ÿ˜• I picked up the same day in which the pharmacy filled it. Other than that, everything else here at this CVS, and their Employees, they're All good people.. Thank You!

USA1 Semper Fi
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Aug 1, 2025

Re: "CVS Pharmacy App." I just checked up on my Prescriptions status, and It's Important to me that both, CVS & myself are In sync with the dates shown on my Prescriptions., But they're Not always correct! One reads, picked up on the 7th day & that's Incorrect., ๐Ÿ˜• I picked up the same day in which the pharmacy filled it. Other than that, everything else here at this CVS, and their Employees, they're All good people.. Thank You!

Lori Hancock
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Jul 4, 2025

this is a very good app and I can order my prescriptions online anytime and check on the status of them

Derek Blessum
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Jul 1, 2025

It has really improved tremendously the last couple years. it now deserves a 4 or probably 4.5 star average, not 3 star. Now, you can even just shoot a quick text through the app to your pharmacist, and they'll call you back real quick when they have a moment. Soooo easy. Fix the "Days Supply" math, though it's showing 90 for this med, but it's actually 90 pills for 30 days. And maybe drop your App Support email in the More App Info here on the Google play store page, for such feedback.

Cynthia Davis
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Jul 3, 2025

so far, it has been a loyal experience with receiving a call back concerning medication, As a patient, I have valued time and experience of the timing of when and how I receive my medication on time. Thank you, CVS, for communication is everything. Thank you.

App Details

Developer

CVS Pharmacy

Platform

android

Rating

โ˜…3.4

Last Updated

10/7/2025