ConnectEBT, developed by Conduent Incorporated, serves as a dedicated mobile solution for Electronic Benefit Transfer (EBT) management across 14 participating states. The application positions itself as an essential tool for SNAP and other benefit recipients seeking to monitor their government assistance funds with greater convenience and security than traditional phone-based systems allow. The application's core functionality centers around real-time balance checking, transaction history review, and PIN management capabilities. Users can view recent deposits, track spending patterns, and remotely lock or unlock their EBT cards through the app's security features. The auto re-lock function provides particular value for preventing unauthorized transactions while maintaining accessibility for legitimate purchases. State-specific implementation means features may vary slightly depending on the user's location, though the core experience remains consistent across supported jurisdictions. User experience demonstrates a straightforward interface designed for accessibility, with clear balance displays and transaction categorization. The login process requires EBT card information verification, establishing security from initial access. Real-world usage patterns show most users checking balances before shopping and reviewing transactions weekly, with security-conscious users employing the card lock feature between shopping trips. The interface maintains a utilitarian design focused on functionality rather than aesthetic appeal, prioritizing readability and simple navigation for users across technical proficiency levels. User feedback trends indicate generally positive reception with specific technical issues noted historically. Ana Voorhees' July 2025 update notes significant improvement after previous login problems, stating 'It's been working great' with particular appreciation for the auto re-lock functionality. Kayla Kern's September 2025 review highlights the security value after experiencing fraud, noting the app provides 'protection' against scams. However, Deangela Thames' September 2025 feedback identifies a usability gap regarding locked account duration notifications after failed password attempts, suggesting interface improvements could enhance the user experience. The application demonstrates clear strengths in providing immediate financial visibility and security controls for vulnerable populations, though its state-by-state rollout creates accessibility limitations for non-supported regions. Technical issues appear to have been addressed based on recent feedback, though the historical pattern of login problems suggests ongoing maintenance remains crucial. Ideal use cases include regular benefit recipients seeking to monitor spending, prevent fraud, and manage PIN security without relying on customer service hotlines or ATM balance checks.