APPatient icon
APPatient App Review: Telehealth and Patient Engagement Platform Analysis

by ModMed

3.5
ANDROIDMedical
APPatient is a comprehensive patient engagement platform developed by ModMed for Android. The app facilitates telehealth services, medical information access, and automated appointment management for healthcare practices using Modernizing Medicine's ecosystem.

Detailed Review

APPatient represents ModMed's attempt to streamline patient-provider communication through a dedicated mobile platform. The application serves as an end-to-end engagement tool designed specifically for practices utilizing Modernizing Medicine's electronic health record system, positioning itself as a time-saving solution for both medical professionals and their patients. The core functionality centers around telehealth capabilities, allowing patients to conduct virtual consultations directly through the app. Additional features include push notifications for medical updates, 24-hour online check-in for practices with Premium Patient Connect, and digital intake paperwork processing. The platform aims to reduce administrative burdens by automating appointment reminders and facilitating pre-visit documentation, theoretically minimizing wait times and improving practice efficiency. User interface design follows conventional medical app patterns with tab-based navigation separating appointment management, telehealth access, and medical records. The implementation appears optimized for quick access to urgent medical communications, though some users report inconsistent performance across different Android devices. Real-world usage patterns suggest the app functions best when integrated with practices that have fully adopted Modernizing Medicine's ecosystem, as standalone functionality remains limited. User feedback reveals significant technical concerns, particularly regarding account access issues. Multiple reviews from user Tp P on August 25, 2025, consistently report being 'locked out' despite office confirmation that accounts should be accessible. These repeated complaints about authentication problems suggest persistent backend synchronization issues between the app and practice management systems that undermine core functionality. The app demonstrates potential value for practices invested in Modernizing Medicine's ecosystem through its integrated approach to patient engagement. However, technical reliability issues and dependency on specific practice implementations currently limit its broader appeal. The platform appears most suitable for tech-forward medical practices seeking to digitize patient communication, though prospective users should verify their provider's implementation level before relying on the app for critical medical communications.

Key Features

  • Telehealth integration enables remote consultations with healthcare providers through secure video connectivity
  • Automated push notifications deliver timely updates about medical concerns and appointment reminders
  • 24-hour online check-in system allows patients to complete intake paperwork before appointments
  • Digital document management streamlines medical forms and reduces administrative processing time
  • Practice-specific customization adapts functionality based on the provider's subscription level
  • Medical information access provides patients with centralized health records and visit summaries

Why Users Love It

Integrated telehealth capabilities
Automated appointment management

Perfect for: Patients of practices using Modernizing Medicine's ecosystem

Screenshots

APPatient screenshot 1APPatient screenshot 2

Ranking History

Track APPatient's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#7

Best Rank

#5

All-time high

Average Rank

#9

30-day average

User Reviews

Mary Green
Sep 10, 2025

Great office!! Everyone is so helpful and friendly! The doctors are very good , I've been going thru skin cancer, and we're beating it!!

Mary Green
Sep 10, 2025

Great office!! Everyone is so helpful and friendly! The doctors are very good , I've been going thru skin cancer, and we're beating it!!

Mary Green
Sep 10, 2025

Great office!! Everyone is so helpful and friendly! The doctors are very good , I've been going thru skin cancer, and we're beating it!!

Brad Jones
Sep 10, 2025

I'm very happy with Pacific Dermatology, Except for all the skin removal! That part my visits have been pain-free and stress-free. no trauma

Brad Jones
Sep 10, 2025

I'm very happy with Pacific Dermatology, Except for all the skin removal! That part my visits have been pain-free and stress-free. no trauma

App Details

Developer

ModMed

Platform

android

Rating

3.5

Last Updated

10/7/2025