1800 Contacts - Lens Store icon
1800 Contacts - Lens Store: Comprehensive Mobile Contact Lens Platform Review

by 1-800 CONTACTS

4.6
ANDROIDMedical
The 1800 Contacts app streamlines contact lens ordering through prescription scanning, competitive pricing, and inventory access. Designed for existing contact lens wearers seeking convenience and cost savings outside traditional optical channels.

Detailed Review

The 1800 Contacts - Lens Store application represents a specialized e-commerce platform dedicated exclusively to contact lens distribution. Developed by the established optical retailer 1-800 CONTACTS, the Android application leverages the company's extensive inventory and prescription verification infrastructure to deliver a mobile-first purchasing experience. With a 4.6-star rating, the app positions itself as a disruptive force in the optical retail market by eliminating traditional barriers to contact lens acquisition. The application's core functionality centers on three primary features: prescription management, inventory access, and order processing. Users can input prescription details manually, utilize optical character recognition technology to scan prescription documents, or even scan physical lens boxes to automatically populate prescription data. The platform maintains real-time inventory synchronization with the company's warehouse network, claiming millions of lenses available for immediate shipment. Order management includes automated prescription validation through the ExpressExam system, which interfaces with optometric professionals where required by regulation. User experience demonstrates thoughtful design with a streamlined interface that prioritizes accessibility. The application employs a clean, high-contrast visual design suitable for users with vision correction needs. Real-world usage patterns show particularly strong adoption among recurring purchasers who benefit from the reorder functionality and prescription storage features. The interface efficiently guides users through FDA-compliant verification processes while maintaining conversational tone in instructional text. User feedback trends consistently highlight several positive patterns alongside minor criticisms. Multiple reviewers including Jamie Gooch (March 17, 2025) praise the prescription input options, noting that 'manually putting in your prescription, to uploading an image or picture works great.' Serenity (April 14, 2025) reported exceptional product satisfaction with specific lens types, while Megan W (May 11, 2025) emphasized outstanding customer service responsiveness to technical issues. Dee Fratta (September 3, 2025) provided nuanced feedback, acknowledging ease of use while noting price variability between premium and value brands alongside occasional delivery inconsistencies. The application demonstrates particular strength in prescription management automation and customer service integration, though experiences vary based on brand selection and geographic delivery factors. While premium lens brands show modest savings compared to traditional opticians, value-tier products like Aquasoft lenses demonstrate significant cost advantages. The platform serves most effectively as a supplemental purchasing channel for established contact lens wearers with stable prescriptions rather than first-time users requiring professional fitting services.

Key Features

  • Prescription scanning technology allows users to photograph lens boxes or documents to automatically populate prescription details, reducing manual data entry errors
  • ExpressExam system provides automated prescription verification through licensed optometrists, maintaining regulatory compliance while streamlining order processing
  • Inventory integration displays real-time availability of millions of contact lenses with same-day shipping options for most in-stock items
  • Reorder functionality stores prescription history and purchase patterns enabling one-touch replenishment of previous orders
  • Price comparison tools show cost savings against traditional optical retailers with particular advantages for value-tier lens brands
  • Customer service integration provides in-app support access with documented responsiveness to technical and order issues

Why Users Love It

Streamlined prescription management
Competitive value-tier pricing

Perfect for: Existing contact lens wearers seeking convenient replenishment

Screenshots

1800 Contacts - Lens Store screenshot 11800 Contacts - Lens Store screenshot 21800 Contacts - Lens Store screenshot 31800 Contacts - Lens Store screenshot 41800 Contacts - Lens Store screenshot 5

Ranking History

Track 1800 Contacts - Lens Store's performance in Medical over the last 30 days

Top 5
Top 10
Top 15
Below 15

Current Rank

#40

+1 from last week

Best Rank

#38

All-time high

Average Rank

#44

30-day average

User Reviews

Jamie gooch
Mar 17, 2025

Whenever you see these apps for glasses and contacts you think it will be a hassle. Honestly not this one! Everything from manually putting in your prescription, to uploading an image or picture works great! And the ordering is just as easy! Besides that, the prices are great. I use this app for all my contacts purchases

Serenity
Apr 14, 2025

I just wanted to share that I had a fantastic experience. I tried Aquasoft lenses, and I absolutely love them. The moment I put them in, I experienced a level of comfort that I hadn't felt in years. My base curve is 8.7, but my previous few doctors prescribed me lenses with a base curve of 8.6, which was terrible. My eyes would become itchy, and they would feel tired after just a few hours. The Aquasoft lenses have a base curve of 8.8, and they're amazing!

Megan W
May 11, 2025

I had a few issues with the app, but customer service can't be beat! They worked with me and forwarded the issues I was experiencing to the tech department until I was able to complete my order. This is probably the only app I've ever felt like my reviews and issues were taken seriously and resolved.

Ryan Jackson
May 1, 2025

They have solved password and account issues, and expressexam is very easy to use. Reputable and stable app.

Julie Bennett
Jul 17, 2025

I was impressed with the app it's very quick and easy to use. Also it's nice that I could use Afterpay or Paypal to purchase.

App Details

Developer

1-800 CONTACTS

Platform

android

Rating

4.6

Last Updated

10/7/2025